Any individually packaged species of seed, or any standard Prairie Nursery Seed Mix that has not been mixed together by the customer or at the customer's request, may be returned within 30 days after the date received. The seed must be in good condition, in its original packaging, and not altered or damaged in any way.
We do not replace plant loss due to neglect, animals, winter losses, severe weather, or plants installed in soil or sun conditions other than those recommended in our catalog. If a plant fails within 30 days of receipt, we may issue a refund, or a one-time replacement plant if available.
To cancel a plant or seed order, we must receive notification at least 7 working days prior to the scheduled ship date. A cancelled order will receive a 20% cancellation fee. Sorry, No Exceptions. Shipped Plant orders cannot be returned.